Refund Policy

We offer a 30-day money-back guarantee on Pronora Pro and Agency plans. Request a full refund within 30 days of your order.

How to request

• Visit paddle.net to look up your order, or
• Email support@pronora.app.

What happens to my data?

Your account stays active on Free with Free-plan limits. You can export campaigns any time.

Recurring billing

Subscriptions renew automatically. Cancel any time from Billing — access continues until period end. Mid-cycle cancellations outside the 30-day window are not pro-rated.